ROUH ESSENCE PERFUMES LLC respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

• Personal Information: Name, email, phone number, shipping address, and billing details.
• Payment Information: Securely processed by third-party payment gateways; we do not store your payment details on our servers.
• Website Usage Data: Browsing behavior, device information, IP address, and user preferences.

2. How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment: Processing purchases, managing deliveries, and providing customer support.
• Marketing & Promotions: Sending exclusive offers, promotions, and new product announcements via email, SMS, and advertisements.
• Customer Service: Responding to your inquiries and providing assistance.
• Website Improvement: Enhancing user experience and optimizing our website's performance.

3. Marketing Communications

By providing your contact details, you consent to receive marketing communications from us. You can opt out at any time by:

• Clicking the "unsubscribe" link in our emails.
• Replying STOP to our SMS messages.
• Contacting our support team directly via email or phone.

4. Data Protection & Security

• We implement strict physical and digital security measures to safeguard your data.
• All payment transactions are fully encrypted and securely processed by verified third-party providers.

5. Sharing of Information

• We absolutely do not sell or rent your personal data to any third parties.
• Information may only be shared with trusted partners necessary for payment processing, order shipping, and marketing services.

6. Your Rights

• You have the right to access, update, or request the deletion of your personal information at any time.
• You reserve the right to opt out of marketing communications whenever you choose.